Security Upgrade at Sutter’s California Psych Unit Sparks Concerns and Controversy

San Francisco, California has seen a significant shift in the location of the inpatient psych unit operated by Sutter Health in 2022, moving it to the California Pacific Medical Center Davies campus near the Duboce Triangle. The relocation came with a reported investment of nearly $40 million aimed at improving safety within the facility. Measures included the installation of security features such as cameras, panic buttons, duress alarms, and secured doors, with staff having access to security through phone and voice-operated devices.

While Sutter Health emphasized their commitment to enhancing security at the facility, some hospital staff, including Eric Kalis, a second-year psychiatry resident with California Pacific Medical Center, expressed concerns regarding the effectiveness of security protocols. There were reports of security officers being stationed on lower floors of the hospital, requiring significant time for them to reach the third-floor psych unit during emergencies.

The impact of the assault on a hospital staff member such as Dani Golomb, a psychiatry resident, shed light on the complexities of addressing workplace violence in healthcare settings. Golomb’s experience following the assault highlighted challenges not only in physical recovery but also in navigating the emotional aftermath and seeking proper support. The incident prompted discussions about the need for improved safety measures and better resources for healthcare workers facing similar risks.

California has implemented various laws and initiatives to address workplace violence in healthcare, including requirements for violence prevention plans and reporting of incidents. Recent legislation, such as AB 977, aims to increase penalties for individuals displaying violence towards patients or hospital staff. However, debates surrounding the balance between ensuring safety and preserving individual rights remain ongoing, particularly in the realm of mental health treatment and involuntary holds.

Efforts to improve mental health services and address underlying issues contributing to violence have also been a focus in California. Programs like the civil CARE Court and updates to conservatorship laws aim to provide avenues for treatment and support for individuals experiencing mental health crises. However, concerns have been raised about the capacity of healthcare facilities to handle the increasing demand for mental health services and the potential strain on healthcare workers.

The personal journey of Dani Golomb in navigating the aftermath of the assault highlighted the resilience and challenges faced by healthcare workers in the wake of workplace violence. Her story of perseverance, recovery, and advocacy for better support systems underscored the need for comprehensive measures to address workplace safety and mental health in healthcare settings. As discussions continue on how to best protect healthcare workers and promote a safe working environment, the experiences of individuals like Golomb serve as a reminder of the importance of prioritizing the well-being of those on the frontlines of care.