Orlando, Florida – A customer is taking legal action against Dunkin’ Donuts after a traumatic experience that occurred in their Winter Park, Florida location two years ago. Paul Kerouac is seeking more than $100,000 in damages following an incident in January 2022 where a toilet at the franchise exploded, leaving him covered in urine and feces.
According to the lawsuit filed in state court in Orlando, Kerouac suffered “severe long-term injuries” as a result of the explosion, requiring mental health care and counseling since the incident. The lawsuit also states that Kerouac experienced “bodily injury and psychological damages”, as well as “permanent and significant emotional injury, mental anguish, loss of the capacity for the enjoyment of life, expense of medical care and treatment.”
An employee reportedly informed Kerouac that the company was aware of previous incidents with the toilet. This raises concerns about potential negligence on the part of the franchise, as previous knowledge of issues with the toilet suggests a failure to address and prevent potential hazards.
Furthermore, this incident sheds light on the potential consequences of workplace safety failures, as it resulted in both physical and psychological harm to the customer. While it may seem like a daunting task to sue a large corporation, this case underscores the importance of holding businesses accountable for ensuring the safety and well-being of their customers.
Dunkin’ Donuts has faced similar legal action in the past, signifying a pattern of incidents that raise questions about the company’s practices and commitment to maintaining a safe environment for its patrons. The outcome of this lawsuit may serve as a pivotal moment in shaping corporate responsibility and customer safety within the fast-food industry.
In conclusion, the lawsuit filed by Paul Kerouac against Dunkin’ Donuts serves as a stark reminder of the potential consequences of workplace safety negligence, highlighting the need for businesses to prioritize the well-being of their customers. This case also prompts a critical examination of corporate accountability and the measures necessary to ensure a safe and secure environment for consumers.